State Farm® Insurance Agent Brody Jackson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kay Cantrell
April 2, 2025
5
out of
5
rating by Kay Cantrell
"Sam went out of her way to not only give me the coverage I needed, but also save me a lot of money on another car would recommend the brody jackson agency to anyone else, not to mention state farm is top notch insurance Oran l Cantrell Jr"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kevin Rainey
February 20, 2025
5
out of
5
rating by Kevin Rainey
"1 day service on a small claim. Always get polite and great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Me
January 27, 2025
5
out of
5
rating by Me
"I haven't been with Brody Jackson long but every time I had a question Nikki answered . If she didn't know it she found out and that I appreciate. Rick...."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Curtis Haywood
January 23, 2025
5
out of
5
rating by Curtis Haywood
"Great folks and service.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mark Stinnett
January 21, 2025
5
out of
5
rating by Mark Stinnett
"Very thorough"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Chris Massey
January 7, 2025
1
out of
5
rating by Chris Massey
"Just had a very unprofessional and rude conversation with, Kayla, in Brodie Jackson's office. I called Brodie's office on Thurs 12/26 to discuss a question about my insurance coverage. He was not in the office. The lady that answered on Thurs, couldn't answer the question, put me on hold, came back online and said no one could answer the question at that time and they would have to contact the underwriters. She said they would call me back. Monday 12/30. I called Brodie's office. Again, he is not in the office. Asked when he would be in, even questioned if was ever in the office. Kayla gave a little chuckle and wanted to know if she could help me. I told her I was waiting for a response concerning the questions I had about my coverage. She asked who I spoke with. I told her it was either her or one of the other ladies in the office on Thurs. She said it was not her and needed to know who it was I spoke with in order to help me. I stated she should be able to find out who it was, as she works in the office with them. She chuckled and said she couldn't and wanted me to go through the questions I had with her again. I asked her to have Brodie call me when he returned to the office. She said she needed to know what it was in reference to. I said, "Ask the girl I spoke with on Thurs." She chuckled and said she couldn't as she didn't know who I spoke with. This conversation was extremely unprofessional, extremely rude, and projects an obviously incompetent office staff."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
J Slack
January 6, 2025
5
out of
5
rating by J Slack
"Was very nice and help me save alot of money and have better insurance was with ussa for over 8years and everytime something happen they would not help and was paying bout what I am now with yall and did not have half of what yall covered.. hope to be with yall for years to come"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Colton Davis
December 16, 2024
5
out of
5
rating by Colton Davis
"Great experience with Brody Jackson State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lisa Poss (Lisalou1230)
December 16, 2024
5
out of
5
rating by Lisa Poss (Lisalou1230)
"Great customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Judy Rosch
December 12, 2024
5
out of
5
rating by Judy Rosch
"Great service and always so willing help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Dwight Shelt
November 25, 2024
5
out of
5
rating by Dwight Shelt
"Sam helped me save quite a bit on my monthly insurance when i switched from previous company. She also bundled in renters insurance which saved even more. Highly recommended for your insurance needs."
We responded:
"Dwight, thank you for your 5-star review! My State Farm team and I are honored you chose us for your insurance needs. "
Allison Phelps
November 18, 2024
5
out of
5
rating by Allison Phelps
"The team at Brody Jackson Insurance was so helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
laura camilli
October 22, 2024
5
out of
5
rating by laura camilli
"Very friendly and helped me with all my needs"
We responded:
"Laura, thank you for taking the time to leave us a review. We always strive to treat everyone like we would want to be treated. We appreciate you and thank you for choosing Brody Jackson State Farm for your insurance needs. "
Rena Moore
October 14, 2024
5
out of
5
rating by Rena Moore
"Spent little to no having my car insurance with Brody Jackson and would refer them to anyone. Amazing office of individuals so go check them out everyone. You won't be disappointed ❤️❤️❤️❤️"
We responded:
"Rena, thank you for your kind words. We love hearing great feedback. Thank you for choosing us over all the other insurance options available. We appreciate you and thank you for taking the time to leave us a review. "
K K
September 25, 2024
5
out of
5
rating by K K
"Switching to Brody Jackson State Farm from All State saved me so much money. They were easy to work with and answered all my many questions. Highly recommend."
We responded:
"K K, thank you for taking time to leave us a review. We will always be a phone call, text, or email away for any questions or concerns you may have. Our team appreciates you choosing us for your insurance needs."
Teresa Higgins
August 27, 2024
5
out of
5
rating by Teresa Higgins
"Friendly and efficient. Sam was a pleasure to talk with and answered all my questions"
We responded:
"Teresa, thank you for your kind words. We appreciate you taking time to leave us a review. Sam and our entire team love helping and answering any questions our customers may have. Thank you for choosing us for your insurance needs. "
Johnny Hughes
July 15, 2024
5
out of
5
rating by Johnny Hughes
"Very professional and Friendly"
We responded:
"Mr. Hughes, thank you for taking the time to provide us with a review. Our team loves seeing our clients share their experience. Thank you!"
nanny Miller
July 1, 2024
5
out of
5
rating by nanny Miller
"Brody and the team at State Farm are the best around. When the tornado hit and destroyed houses Brody Jackson and Harmony Gilbert personally took food and water to their customers and neighbors."
We responded:
"Thank you for your kind words. The aftermath of the tornados was and is a breathtaking scene to witness. Our team takes pride in doing what we can to help our customers and neighbors recover from these devastating events. Thank you for taking time to leave a review. "
Tina Smith
July 1, 2024
5
out of
5
rating by Tina Smith
"I highly recommend the Brody Jackson State Farm Agency! They are just a phone call away for any question or help I need. I had questions about my renewal and couldn’t have asked for anyone to of been more helpful than Harmony was when answering all my questions! Such a great team to work with!!"
We responded:
"Tina, thank you for your kind words. Our team loves to answer any questions our neighbors have. We are always a phone call away and even if the office is closed our customer care center or our State Farm Mobile App allows our customers to reach us 24/7. Thank you for taking the time to leave a review. "
Lesa Miller
July 1, 2024
5
out of
5
rating by Lesa Miller
"The team at Brody Jackson - State Farm was extremely helpful and focused on my benefit. Their customer service is the best, Harmony did a fantastic job, very helpful and professional."
We responded:
"Lesa, thank you for your review. We are always here to help and will always do what is best for our customers. Thank you for taking time to leave us a review. "
Lisa Davis
June 9, 2024
5
out of
5
rating by Lisa Davis
"I've had great experiences with state farm. I've had a few insurance company's but state farm has taken care of me the best. I have my home and auto bundled together. Would highly recommend!"
We responded:
"Lisa, we appreciate your kind words. Thank you choosing us to protect your home and auto. "
R T
May 11, 2024
1
out of
5
rating by R T
"By far one of the worst agents i had."
We responded:
"R T, I apologize for your bad experience. I would love the opportunity to speak with you to see what and where the issue may be. I would like to know what we can do to improve the experience for you and our next customer. Please call my office so we can get your name and look into any issues you may have had. "
Natalie Murks
April 30, 2024
5
out of
5
rating by Natalie Murks
"I just switched from Progressive to State Farm. Brody's office made the transition smooth and I like knowing they're just down the road. They ended up saving me a little over $125/mo with better coverage!"
We responded:
"Thank you for the review Natalie! I’m glad we are saving you money and getting you better coverage. Thank you for choosing us!"
S
April 5, 2024
2
out of
5
rating by S
"Had Brody for six years and have watched as service dropped and prices rose. When the one of his agents said “If you need help finding another insurance company let us know maybe we can help you out. “ helpful as long as you pay and don’t have a claim."
We responded:
"S, I’m so sorry to see your displeasure in our office. We appreciate your feedback and we would love the opportunity to look into your issue further. Please call our office so we can get your name and we can discuss and dive further into the issue. We can also sit down if you prefer. Let us know what time works best for you. "
jessie rocha
August 14, 2023
5
out of
5
rating by jessie rocha
"They’re always kind and attentive. Brody and Brittany are my go to people always."